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Concierge Treatment before, during, and after the Dealership:

At West Herr, we value your time. With our Select Concierge service, we will try to complete as much of the process ahead of time and on the phone/email as possible.  Benefits like:

  • Individualized appointment with management and sales team - at your pace!
  • Scheduled Appointments, with vehicles of interest pulled up and ready for you when you arrive.
  • Manager awareness of your appointment, ensuring top priority to our VIP guests
  • Complete vehicle needs assessment
  • Professional trade-in evaluation for highest value
  • Private test-drives and 24hr. overnight test-drives upon request
  • Special at-home vehicle delivery available.
  • Pre-approvals, credit applications, insurance, and other paperwork can be completed upfront