Open Today! Company: 7:30am-6pm

Executive Team

  • Scott Bieler

    Scott Bieler

    President and CEO

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    Scott Bieler

    Scott Bieler

    President and CEO

    Scott Bieler-President & CEO

    Scott Bieler began his career with the West Herr Automotive Group in 1975 as a salesman, was promoted to Sales management in 1980. In 1981 when he was promoted to General Manager, the group only had one dealership, West Herr Ford of Hamburg. In 1983, he became partner in that Ford dealership. He was named President in 1997 and has been majority owner since 2000, along with his partners; Brad Hafner, John Wabick and Bill Loecher. Scott has helped grow the company to become the largest automotive group in New York State and one of the largest privately-owned auto groups in the country. With 40 locations in Erie, Niagara, Monroe and Ontario counties representing 27 franchises and employing over 3,200 people.

    Scott’s community involvement through the years.

    Current Board Positions:

    • Roswell Park Alliance Foundation Board-Vice Chair
    • Invest Buffalo Niagara-Board of Director
    • Daemen University-Board Member, Received Doctorate of Humane Letters
    • Member of the Greater Buffalo Racial Equity Roundtable

    Past Board Positions:

    • Visit Buffalo Niagara
    • Upstate New York Federal Reserve Regional Advisory Board-5 year term
    • Buffalo Zoo
    • Buffalo Niagara Partnership
    • Hilbert College, Received Doctorate of Humane Letters 

    His civic efforts have been recognized numerous times.

    • Theodore Roosevelt Exemplary Citizenship Award 
    • Outstanding Citizen by The Buffalo News
    • Canisius College Distinguished Citizen Award
    • Roswell Park’s Katherine Anne Gioia Inspiration Award
    • National Conference for Just Communities Citation Award
    • Outstanding Philanthropist through the Association of Fundraising Professionals
    • Hospice Buffalo Hope, Care & Dignity Award 
    • Ford Dealer Hall of Fame Inductee
    • Business First Hall of Fame
    • Buffalo Renaissance Foundation Man of the Year
    • Buffalo History Museum Red Jacket Award

    Through the Scott Bieler Family Foundation, Scott & Kathy have made significant leadership gifts to the following organizations:

    • Roswell Park Scott Bieler Clinical Sciences Center in May of 2016 at the Main Street Campus
    • Roswell Park Scott Bieler Amherst Center in September of 2023
    • Mercy Hospital in South Buffalo-renovation of the Emergency Room
    • Kenmore Mercy Hospital – the expansion and the purchase of state-of-the-art equipment for the Medical Rehab unit in 2024
    • Rural Outreach Center in East Aurora-construction of the new Scott Bieler Family Foundation Rural Outreach Center Building in 2022
    • Jericho Road Community Health Center/Vive- purchase of the Scott Bieler Family Foundation Vive shelter at their new location at 1500 Main Street in Buffalo in 2023
    • BestSelf –Scott Bieler Family Foundation Center of Excellence for Children & Families facility at 899 Main Street in Buffalo in September 2024
    • The Children’s Hospital Foundation of Buffalo- West Herr has pledged a significant gift for the purchase of a Surgical Neurosurgery Microscope and ongoing support of the critical care programs designated through the Patricia Allen Fund in 2023
    • The Scott Bieler College of Health Professions at Daemen University-Purchase state of the art equipment for educational purposes, within the College of Health Professions; implementation to fund scholarships for students that are pursuing a B.S. in Nursing or a B.S./DPT in Physical Therapy in 2024
    • The Scott Bieler Center for Academic Excellence at Villa Maria College open in August of 2024, is signature space for students to receive critical academic, social and emotional support, and will empower Villa students to reach their full potential and achieve their dreams.
    • The Scott Bieler Institute for Ethical Leadership and Innovation at Niagara University is scheduled to be completed in the Spring of 2025, and will serve as a hub for ethical business practices, fostering an environment where students, faculty and community members engage in meaningful discussions and immersive learning experiences.
    • Hopkins Fund Leadership Council at the Jacobs Institute is an endowment to continue to fund the leadership of the Jacobs Institute and the Idea to Reality Center.

    Business First of Buffalo’s “Best Places to Work in WNY” award for 20 consecutive years and the Better Business Bureau “Torch Award for Marketplace Ethics” 8 times, and was recently named the second in “Best Reputation” of all privately held dealer groups in the country by Automotive News.

    The West Herr Automotive Group is dedicated to absolute excellence in customer service provided by honest, responsible, and respectful people. West Herr supports individual pride, company spirit, and community involvement.

    Scott and his wife, Kathy live in West Falls. Their son Matt and his wife Tiffany have four children and live in East Aurora.

  • Brad Hafner

    Brad Hafner

    Chairman

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    Brad Hafner

    Brad Hafner

    Chairman

    ***NOTE – the bio below was written by Mr. Hafner. West Herr makes no claims or endorsements about these representations. Read at your own risk : )***

    MY “BIO”

    BIRTH 10/14/1928

    DEATH ANYBODY’S GUESS

    EDUCATION – QUIT HIGH SCHOOL AND JOINED THE U.S. NAVY IN THE 1940’S (WE WON IN SPITE OF ME)

    CAREER – WORKED FOR FORD FINAL ASSEMBLY PLANT FOR 8 DAYS (THAT WAS 7 DAYS TOO MANY)

    WORKED FOR BELL AIRCRAFT FOR 9 YEARS. TOOK ME THAT LONG TO PUT THEM OUT OF BUSINESS

    WORKED AT WEST HERR IN SALES FOR “60 YEARS” WHY??? COULD NOT FIND ANYTHING BETTER

    ATHLETIC ABILITY – WISH I WAS AS GOOD AS I THOUGHT I WAS

    MARRIED “65 YEARS” – AND THEY SAID IT WOULDN’T LAST

    MY ONE CLAIM TO FAME……

    I HIRED SCOTT BIELER WHEN HE WAS 21 YEARS OF AGE

  • John Wabick

    John Wabick

    Vice President

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    John Wabick

    John Wabick

    Vice President

  • Bill Loecher

    Bill Loecher

    Vice President

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    Bill Loecher

    Bill Loecher

    Vice President

  • Stan Kicinski

    Stan Kicinski

    Chief Financial Officer

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    Stan Kicinski

    Stan Kicinski

    Chief Financial Officer

  • Bethanne Hollis

    Bethanne Hollis

    Vice President of Variable Operations

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    Bethanne Hollis

    Bethanne Hollis

    Vice President of Variable Operations

  • Jay Galligan

    Jay Galligan

    Vice President of Fixed Operations

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    Jay Galligan

    Jay Galligan

    Vice President of Fixed Operations

    Family – Married to my best friend Melanie for 20 amazing years. We have 2 children, JP and Taylor, who’s success and happiness are our mission.

    History at West Herr – Started at Ford Hamburg Service in 1994. I have worn many hats including: Warranty Administrator, Appointment Coordinator, Service Advisor, Collision CSR, Collision Manager, Service Manager, Service Director and my current position.

    Interests – Skiing almost anywhere with family and friends. Hosting great events at my house, because my best allocation of time should be spent with the people I care about the most. Podcasts are my guilty pleasure. I also have to mow my lawn 1-2 times per week… my lawn mower is my stress reliever.

    My goals – Inspire through leadership, listen and learn before responding or reacting, and be generous with my time and attention.

  • Justin Rojek

    Justin Rojek

    Director of Variable Operations

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    Justin Rojek

    Justin Rojek

    Director of Variable Operations

  • Melissa Attea

    Melissa Attea

    Director of Variable Operations

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    Melissa Attea

    Melissa Attea

    Director of Variable Operations

  • Mark Caruana

    Mark Caruana

    Director of Variable Operations

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    Mark Caruana

    Mark Caruana

    Director of Variable Operations

  • Kevin Hahn

    Kevin Hahn

    Director of Variable Operations

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    Kevin Hahn

    Kevin Hahn

    Director of Variable Operations

  • John "JC" Conciardo

    John "JC" Conciardo

    Director of Sales Operations

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    John

    John "JC" Conciardo

    Director of Sales Operations

  • Julia Foit

    Julia Foit

    Paralegal

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    Julia Foit

    Julia Foit

    Paralegal

  • Stephanie Culligan

    Stephanie Culligan

    Director of Corportate Customer Experience

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    Stephanie Culligan

    Stephanie Culligan

    Director of Corportate Customer Experience

  • Alanna Zimmerman

    Alanna Zimmerman

    Variable Compliance Officer

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    Alanna Zimmerman

    Alanna Zimmerman

    Variable Compliance Officer

  • Maria DeCarlo

    Maria DeCarlo

    Administrative Assistant

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    Maria DeCarlo

    Maria DeCarlo

    Administrative Assistant

  • E.J. Snyder

    E.J. Snyder

    General Counsel

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    E.J. Snyder

    E.J. Snyder

    General Counsel

  • Tom Druzynski

    Tom Druzynski

    Service Director

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    Tom Druzynski

    Tom Druzynski

    Service Director

  • Jim Oliveri

    Jim Oliveri

    Parts Director

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    Jim Oliveri

    Jim Oliveri

    Parts Director

  • Christopher Tkaczyk

    Christopher Tkaczyk

    Director of Collision Operations

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    Christopher Tkaczyk

    Christopher Tkaczyk

    Director of Collision Operations

  • Mark Zeisz

    Mark Zeisz

    Director of Safety & Implementation

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    Mark Zeisz

    Mark Zeisz

    Director of Safety & Implementation

  • Nate Wintringer

    Nate Wintringer

    Director of Technology

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    Nate Wintringer

    Nate Wintringer

    Director of Technology

  • Ed Wagner

    Ed Wagner

    Finance Director

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    Ed Wagner

    Ed Wagner

    Finance Director

  • Benjamin Kicinski

    Benjamin Kicinski

    Director of Used Vehicles

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    Benjamin Kicinski

    Benjamin Kicinski

    Director of Used Vehicles

  • Paul Balbierz

    Paul Balbierz

    Director of Accounting

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    Paul Balbierz

    Paul Balbierz

    Director of Accounting

  • Latricia Davis

    Latricia Davis

    Director of Inclusion, Equity and Diversity

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    Latricia Davis

    Latricia Davis

    Director of Inclusion, Equity and Diversity

  • Rhonda Frederick

    Rhonda Frederick

    Director of Community Giving & Support

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    Rhonda Frederick

    Rhonda Frederick

    Director of Community Giving & Support

  • Jim Mulka

    Jim Mulka

    Director of Facilities

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    Jim Mulka

    Jim Mulka

    Director of Facilities

  • Sherri Callahan

    Sherri Callahan

    Director of Recruiting for Variable Ops

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    Sherri Callahan

    Sherri Callahan

    Director of Recruiting for Variable Ops

  • Scott Jacobs

    Scott Jacobs

    Director of Recruiting for Fixed Ops

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    Scott Jacobs

    Scott Jacobs

    Director of Recruiting for Fixed Ops

  • Brad Gelber

    Brad Gelber

    Director of Marketing

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    Brad Gelber

    Brad Gelber

    Director of Marketing

  • Mary Wright

    Mary Wright

    Director of Marketing

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    Mary Wright

    Mary Wright

    Director of Marketing

  • Lisa Catanese

    Lisa Catanese

    Director of Human Resources

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    Lisa Catanese

    Lisa Catanese

    Director of Human Resources

  • Dawn Balland

    Dawn Balland

    Human Resources Administrator

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    Dawn Balland

    Dawn Balland

    Human Resources Administrator

  • Lindsay Karney

    Lindsay Karney

    Human Resources Administrator

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    Lindsay Karney

    Lindsay Karney

    Human Resources Administrator

  • Julie Gustas

    Julie Gustas

    Human Resources Administrator

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    Julie Gustas

    Julie Gustas

    Human Resources Administrator

  • Mary Borgognoni

    Mary Borgognoni

    Director of Internships & Career Development

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    Mary Borgognoni

    Mary Borgognoni

    Director of Internships & Career Development

  • Tracey Duffy

    Tracey Duffy

    Executive Assistant to Scott Bieler

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    Tracey Duffy

    Tracey Duffy

    Executive Assistant to Scott Bieler

  • Molly McCarthy

    Molly McCarthy

    Executive Assistant to Scott Bieler

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    Molly McCarthy

    Molly McCarthy

    Executive Assistant to Scott Bieler

  • Annette Smith

    Annette Smith

    Executive Assistant

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    Annette Smith

    Annette Smith

    Executive Assistant

  • Katie Diamond

    Katie Diamond

    Executive Assistant to John Wabick

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    Katie Diamond

    Katie Diamond

    Executive Assistant to John Wabick

    Fun Facts about Me:

    Ambition: To travel to all 50 states with my family, we have 26 down and will add 11 to the total this summer

    Personal: Married to Tony, and we have three children – two adults out on their own and one teenager still at home.

    Life before West Herr: After a short stint in property management, I spent a year working in a battered women’s shelter as a volunteer coordinator/case manager. After that I moved from Massachusetts to Orchard Park where I spent 22 years working for an insurance company in an administrative capacity.

    College: Fairfield University, Fairfield CT – BA in Psychology

    Career at West Herr: Started in 2016 – Executive Assistant to John Wabick, Vice President

  • Emma Bow

    Emma Bow

    Executive Assistant

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    Emma Bow

    Emma Bow

    Executive Assistant

  • Brandon Tandoi

    Brandon Tandoi

    Director of New Vehicle Inventory and Special Projects

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    Brandon Tandoi

    Brandon Tandoi

    Director of New Vehicle Inventory and Special Projects

  • Bruce Hoover

    Bruce Hoover

    General Counsel

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    Bruce Hoover

    Bruce Hoover

    General Counsel

  • Denise Murphy

    Denise Murphy

    Legal

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    Denise Murphy

    Denise Murphy

    Legal

  • Roxanne Carrow

    Roxanne Carrow

    Business Development Manager

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    Roxanne Carrow

    Roxanne Carrow

    Business Development Manager

  • Ray Ammerman

    Ray Ammerman

    Customer Satisfaction Manager

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    Ray Ammerman

    Ray Ammerman

    Customer Satisfaction Manager

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West Herr Auto Group 42.792571, -78.811712.